Shipping policy

Trust Panda offers a range of shipping options for your convenience.

We regularly review our shipping charges and offer a range of options to meet your expectations in terms of price and delivery. Please refer to the shipping options calculator at checkout for your customised delivery options.

We provide tracking details for all deliveries at the time your goods are shipped.

Shipping within New Zealand

NZ Post

  • You can select from both Economy and Courier options during the checkout process.
  • Our standard shipping is sent via NZ Post Economy.

Asia Pacific

  • Serviced from our Sydney Location via DHL eCommerce, please place your order via the Trust Panda Australia website.
  • Estimated delivery is 5-19 Business Days.

Western Europe

Transport Chain of Responsibility (CoR) Statement

Trust Panda acknowledges the role we play in the transport supply chain. We will do everything we reasonably can to ensure your order arrives to you as quickly as possible but we will never intentionally compromise the safety of our team, carriers or customers in the process.

We take safety seriously. You can report unsafe or risky behaviour via our contact form or via phone on +61 2 9157 4588.